When is live customer service available?

A friendly representative is waiting to answer your questions.

We’re here every day from 9:00-18:00 (GMT+8)

Can I email my questions or concerns?

Sure, just send a message to zaiyou168@gmail.com, and we’ll have an answer for you within 12 hours.

For the fastest response, be sure to write down your order number in the message body.

Social Contact:

Whatsapp: +86 13124993901

How do I change my order?

You can change or cancel your order at any time before it enters the shipping process.

Please contact a customer service online chat or send an email to zaiyou168@gmail.com as soon as possible if you would like to change or cancel your order.

If you do not receive a response from us by email to confirm the order change, we probably have not made the changes.

We cannot change, cancel, or correct your order in any way after it has entered our shipping process.

What should I do if my order doesn’t arrive?

Please contact us if your order does not arrive as expected.

The item might be lost on the shipping way.

We will reship a new package for free.

Do you accept customized teamwear orders?

We welcome team and corporate orders and are pleased to offer volume discounts.

We realize that your uniforms speak volumes about your team, which is why your on-field image is our primary concern.

Together with our professional staff of artists, your representative will work with you to create the exact personality and look for your team.

Whether you choose from our collection of house logos or create your own masterpiece, we will work with you to ensure your team looks as good as they can be.

Can I place an order for my retail business?

We welcome corporate orders and are pleased to offer volume discounts on our jersey price.

Please contact us by email at biuci888.com.com.

We do not function as a wholesale distributor for any of the items we sell.